Contact us about your data

This is the route for anything about the personal data this app holds — a question, a request to see, correct or delete it, an objection to how it is used, or a complaint. You do not need an account, and you do not need to be a coach: parents, guardians and swimmers can all use it.

You can also email admin@trainingden.app, though this form is the better route: if you are signed in, it records which club your request concerns, so it reaches that club instead of leaving us to work out where it belongs. An emailed request is just as valid and starts the same clock. Either way it is read by a person, not answered automatically — so give us an address we can reply to.

Once our email service is set up, the form sends an automatic email to the address you give, with a reference number, to confirm your message has arrived. It does not repeat what you wrote. If you don’t get one, your message has still been received. That email is only a receipt: a person still reads your message and acknowledges it.